First publishing February 2016
It’s a tension every growing team feels: the pull to solve tomorrow's imagined problems today.
I’ve learned the hard way that this drains energy from the real work of listening to our users *now*.
They are our ground truth.
They will show us what needs fixing, just before it breaks.
Our focus and our care belong there, with them.
Well articulated. Thanks.
> eliminates all bottlenecks
This line of thinking is sometimes applied to the exploration phase, too; to create an uber-design that reduces the need for experiments.
I wrote about that after being involved in one: https://www.bahmanm.com/2011/03/comprehensive-vs-general-design.html
3X dependent:
Explore — solve today’s problem of getting feedback
Expand — solve tomorrow’s problem today but ignore the day after
Extract — solve the most leveraged problem, balancing NPV & optionality
It’s a tension every growing team feels: the pull to solve tomorrow's imagined problems today.
I’ve learned the hard way that this drains energy from the real work of listening to our users *now*.
They are our ground truth.
They will show us what needs fixing, just before it breaks.
Our focus and our care belong there, with them.
Well articulated. Thanks.
> eliminates all bottlenecks
This line of thinking is sometimes applied to the exploration phase, too; to create an uber-design that reduces the need for experiments.
I wrote about that after being involved in one: https://www.bahmanm.com/2011/03/comprehensive-vs-general-design.html
3X dependent:
Explore — solve today’s problem of getting feedback
Expand — solve tomorrow’s problem today but ignore the day after
Extract — solve the most leveraged problem, balancing NPV & optionality